If you are looking into Maxentra complaints, the seller's terms spell out the refund and return rules in detail: a 60-day money-back guarantee, with return shipping at your cost. The page gives only limited price and shipping details, so confirm billing and delivery time at checkout or with support. Maxentra is marketed as Men's Performance Support, a 30-capsule supplement sold in bundles from $49 to $79 per bottle.
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What is Maxentra?
Maxentra Capsules are sold as a dietary supplement labeled “Men's Performance Support.” Each bottle holds 30 capsules, and the seller lists two bottles as a 60-day supply. The seller says: “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.”
What is in a Maxentra capsule?
The Supplement Facts panel lists one proprietary blend of 30 mg per capsule, made from three ingredients.
| Ingredient | What the label lists |
|---|---|
| Proprietary blend | 30 mg per capsule (Daily Value not established) |
| L-Arginine HCL | Part of the 30 mg blend |
| L-Arginine Alpha-Ketoglutarate Dihydrate | Part of the 30 mg blend |
| L-Citrulline Malate | Part of the 30 mg blend |
| Other ingredients | Organic white rice flour, hydroxypropyl methylcellulose (capsule), magnesium stearate |
How much does Maxentra cost?
Prices as of October 30, 2026; check the checkout for today's. Each bundle lists a 60-day guarantee. To check today's price and which bundle fits you, visit the Product Page.
| Bundle | Supply | Price per bottle | Total shown | Shipping listed | Savings the page claims |
|---|---|---|---|---|---|
| Starter Package (2 bottles) | 60 days | $79 | $158 (listed beside $358) | “+ SHIPPING” (no amount shown) | $200 |
| Most Popular (3 bottles) | 90 days | $59 | $177 (listed beside $537) | “FREE US SHIPPING” | $360 |
| Best Value (6 bottles) | 180 days | $49 | $294 (listed beside $1074) | “FREE SHIPPING” | $780 |
Billing: what to check before you pay
- Make sure the checkout total matches the bundle you picked before you enter your card.
- Read the checkout for any renewal terms.
- The seller's Terms of Service say “All purchases are subject to availability.”
- Keep the order confirmation. You will need your order ID if you ask for a refund.
Read together, the seller's terms show that the 6-bottle bundle covers 180 days of use, but the guarantee runs 60 days from purchase. The refund window closes long before that supply runs out.
Shipping: how long it takes and who pays
The 6-bottle bundle lists “FREE SHIPPING,” and the 3-bottle bundle lists “FREE US SHIPPING.” The Starter bundle lists “+ SHIPPING” without an amount. If you send anything back, you pay return shipping.
Refunds: how the 60-day guarantee works
The seller's Terms of Service say you may return a product within 60 days from the purchase date for a full refund. The Returns section sets out the conditions:
| Condition | What the seller says |
|---|---|
| Deadline | 60 days from the date of purchase |
| Before you send anything | Contact support to request return instructions |
| What to return | All bottles, whether empty or not, with the packing slip. All bottles must be returned to qualify for a refund. |
| Note inside the package | Your full name, email address and order ID (if available) |
| Return address | Listed in the Returns section. Copy it from there. |
| Return shipping | Customers are responsible for all return shipping costs, and these fees are non-refundable |
| Restocking fee | The Returns section does not mention a restocking fee |
| Refund method | Original payment method, after the return is received and inspected, with an email confirmation |
| Time to show on your statement | Depends on your bank or card provider |
Follow the steps in order: contact support first, pack every bottle with the packing slip, add your note, and ship to the return address. For more on how refund questions tend to play out with other supplement sellers, see the phytomem one complaints guide or the terra mare morning restore complaints guide.
Where a refund could stall under the seller's terms
These are risks read from the seller's terms, not complaint patterns reported by buyers. They are the points where a refund could stall, and what to do about each.
| Where it stalls | What to do |
|---|---|
| Sending the package without contacting support | Contact support first. The Returns section asks for this before you send the package. |
| Returning only some bottles | Return every bottle. The seller says all bottles must come back to qualify. |
| Returning after 60 days | Count from the purchase date on your order confirmation, not from delivery. |
| Paying return shipping | Price the return before you send it. The seller says these fees are non-refundable. |
| Refund not yet showing | Check with your bank or card provider, and send support your order ID. |
| A charge you did not expect | Compare the charge with the bundle you chose, then contact support with your order ID. |
Is Maxentra legit, and how do I check the seller?
The Maxentra product page lists prices, a 60-day guarantee and a returns process. Everything on that page about refunds is the seller's own statement. Nothing outside the seller's pages confirms how refunds are actually handled, so keep records of your order date, your order ID and every contact with support. The seller lists a support phone number, +1 323-448-1373, and a support email, support@getmaxentra.com. Ask support which company processes refunds, since the seller's Terms of Service name Vigorus as the owner of the site content.
For background on how supplements are regulated, a GAO report on FDA dietary supplement regulation from 1994 found that FDA “regulates dietary supplements on a case-by-case basis, generally responding to complaints or other information regarding health risks.” The same report says, “Manufacturers do not submit data to FDA to evaluate the safety of such products before marketing.”
Side effects and who should skip Maxentra
The label says: “Not for use for those under the age of 18 or pregnant or nursing mothers. Consult with a physician prior to use especially if you are taking a medication or have a medical condition.” Check with a pharmacist or your doctor before you start, especially if you take other medicine.
US law also requires supplement labels to include a way to report serious side effects. FDA's FDA labeling guidance for dietary supplements explains that the label must include a domestic address or domestic telephone number for that report.
Could I make my own version instead?
You could buy the three ingredients yourself, but the label gives only one 30 mg total for the blend and no amount for each ingredient. You would have to source each one, work out the amounts, and measure them every day. Maxentra is the done-for-you version the seller packages: a 30-day bottle, with a 60-day guarantee on the bottle.
Before you order
- Ask support for the shipping cost on the Starter bundle and the delivery time.
- Ask how many days a refund takes to appear on your statement.
- Ask which company processes refunds, since the seller's Terms of Service name Vigorus as the owner of the site content.
- Ask whether a restocking fee applies, since the Returns section does not mention one.
- Confirm the checkout does not set up a recurring charge.
- Write down your order date, because the 60-day window runs from it.
By TotalCareMedical.com Health Team
This article is for general information purposes only and does not constitute medical advice. Consult your doctor or qualified healthcare provider before making changes to your health routine.